Investments in Occupational Safety Are Reflected in High-Quality Results for Customers
At KWH Logistics, employees’ psychosocial well-being is considered just as essential to occupational safety as physically safe working conditions. Safety is built on openness, competence, and reliability – along with strong leadership and continuous development that supports employee well-being.
International World Day for Safety and Health at Work is observed on Tuesday, April 28. The theme this year is a healthy psychosocial work environment.
At KWH Logistics, reducing psychosocial workload is a key element of comprehensive occupational safety alongside physical safety. A thriving work community does not happen by chance. It requires systematic development, expertise, and open interaction.
“Occupational safety is not a separate entity for us – it is an integral part of everything we do. We build it every day through openness, learning together, and continuous improvement,” says Mona Andersson-Kuorikoski, HR Director at KWH Logistics.
“Occupational safety is not a separate entity for us – it is an integral part of everything we do. We build it every day through openness, learning together, and continuous improvement,”
At the core of occupational safety is an open and inclusive company culture where everyone can trust that they are heard and respected. This culture is developed with clear objectives, as it directly impacts collaboration, quality of work, and safety.
“Everything starts with a strong onboarding process. We want every new employee to immediately feel part of the team and understand their role and expectations. Clarity and competence create a sense of safety,” Andersson-Kuorikoski explains and continues:
“When a team feels well, collaboration works. We value each other’s work and achievements and build a culture where everyone feels important and appreciated. We actively monitor employee experiences through regular surveys and use the results to develop our operations.”
Good leadership is a key component of psychosocial occupational safety. Supervisory work is based on trust, competence, and the ability to act appropriately in different situations.
“Good leadership belongs to everyone. We continuously train our supervisors to help them identify areas for development and support their teams in a safe and constructive way in everyday work,” Andersson-Kuorikoski says.
A psychosocially safe and well-functioning work community is also visible to customers.
“Safety and well-being are directly reflected in the quality of work and the customer experience. When our employees feel well, we can operate reliably and deliver high-quality service.”
Occupational safety is everyone’s responsibility – every day of the year.
“Thank a colleague for their work. It’s a small gesture, but it can mean a lot. By expressing appreciation, we strengthen an open and trusting atmosphere,” Andersson-Kuorikoski concludes.
